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'I've got a Klimat Master pool!' 'I highly reccommed Kilmat Master to work with; they are very professional. Designing and building a pool with them was a distinct joy. This is our second pool; we enjoyed our first Klimat Master pool for over 30 years. The pool is our oasis; it provides exercise and lounging for the family and entertainment for our friends. It adds a great deal to our quality of life.' -Barry Levey, Middletown 'Building a Klimat Master Pool added an additional dimension to our yard. We entertain here more and travel less often. Teh Designers created a natural lagoon that fits in with our landscape; it's not like a traditional pool at all. This was a wonderful experience; we got exactly what we wanted.' -Tommie Rowland, Calumet Farms, Symmes Township 'The designers at Klimat Master made it very easy to make the decision to have a pool. They took a great interest in making sure you enjoyed the pool. Our whole summer now focuses around the pool. It's become our outdoor living room combined with the deck and barbecue area.' -Cheryl Sieve, Delhi 'Dear Larry, Enclosed is our check for the final payment for our pool and our initial supply of chemicals. We want to compliment you and your staff for your professionalism throughout the entire process. In the last six months, Nancy and I, among other things, bought a computer and a swimming pool. We can’t tell you yet which one has caused the most anxiety and apprehension. We can tell you that the experience of dealing with your company was a first class one. Beginning with the sales process with you and John, the installation with Scott and his crew; and finally the opening with Darryl and John, all elements were handled with the customer in mind. The process was a pleasure. You should be proud of your staff. Please give them our compliments and regards. We hope this is not an end to our business relationship and only a beginning to a social relationship. We look forward to finally playing our first round of golf with you and Marty. We will call you when we return from Europe in the middle of May. Sincerely, Jack & Nancy Huber' 'Dear Greg, I am writing to thank you for the great job done by your crew, opening our pool last month. All the water had to be drained and the plaster surfaces acid cleaned. Whenever this was done in previous years, the pool never appeared to be 100% clean. Dark traces could be seen on the sidewalls and drain area as well. I assumed that was as good as it gets. Moreover, in the past, draining and cleaning seemed to be an all day project. This year, Tom Ropkner and Orville got the surfaces completely clean and did so, remarkably, within four hours. Both men went about their tasks in a courteous and professional manner, and I’m pleased to say our pool looks the best it has in a dozen years. Please commend these fellows for such a tine job. I look forward to working with them again in the future. Sincerely, Frank Prucha 'Dear Larry, I wanted to take this opportunity to acknowledge the exceptional work completed by Kliimat Master Pools at Dr. Merrie Cord’s residence. Scheduling subcontractors can be one of the most difficult aspects of my job, but your company made this easy. At every phase of the project, the crews either met or exceeded deadlines given to them, all the while maintaining quality and attention to detail. I especially wanted to mention what a pleasure it was to work with John, Scott and Frank. They helped to make this project a success. This project had its’ challenges. Their help, combined with the help of the crews, answered Dr. Cord’s and my questions in a helpful, professional manner. As the Production Manager of Greater Cincinnati Construction, I can highly recommend Klimat Master Pools to any homeowner, no matter the size or complexity of the project. I look forward to the next opportunity for us to work together again. Sincerely, Jeff Lane' 'Dear John, We can’t thank you enough for the wonderful job your team did building our family’s pool. It was a complicated project given the space and surrounding homes, as well as working with multiple contractors. Your cooperation with Neil’s Construction and the landscape designer was excellent. As with any project of this magnitude, problems arise. What impressed us and relieved our anxieties was your prompt and professional response at every turn. All the men on site were highly skilled, hard working and very respectful of our home. We particularly wish to thank Scott for his constant vigilance as foreman and friend. Again, thank you for giving us our wonderful 'getaway’ in our own backyard! Sincerely, Tom and Toni Williams' 'JR, Thanks for all the help on the pool!! It turned out great. Everyone comments on how well it blends in with the surroundings. It really looks good now that the landscaping has taken off, even better than the picture you sent. I appreciate you forwarding us a copy though. Just for your information, the “SAM” lights are fantastic. The colors are brilliant, and the whole surface just seems to glow. When the neighbors have company, they always come over to check it out. I really like having control inside from the “Compool” also. We’re looking forward to using the spa extensively this fall and winter, and Teri has ordered the spa cover from Klimat Master, so hopefully it will be in soon. The weather is starting to change fast. Can you check on the quote for the pool cover? Teri received a verbal on it, but they were supposed to send a written copy for us to review and sign. I know you’re scheduled to shut the pool down in early November, and I don’t know how long it will take to get the cover. Thanks again, Andy, Teri, and the kids.' 'Dear John. Just a short note from the Contessa and I to express our appreciation for the professionalism of the Klimat Master Team. We were particularly impressed by Scott Gibson and his strong commitment to us as the customer, and his responsiveness in helping us coordinate the several contactors. We are extremely pleased with the pool and the patio installation which your team helped us to ‘design.” With the propane heater and cover, we used the pool into late November last year, and had It operational again in early March this year. We will gladly recommend (or provide referrals for) Klimat Master’s services to anyone who asks! Sincerely, Lloyd B. Thompson' 'Dear Larry, Homearama 1996 at Heritage Club is well underway and from all indications it looks as if this may be the best Homearama ever for the Homebuilders Association of Greater Cincinnati. Part of this success can be attributed to the efforts of your company and its employees. I certainly do not have to tell you how the weather and working conditions were during the last three (3) months but, despite the weather your employees d1 an extraordinary job. It was because of their efforts and hard work we were able to complete the project. Please pass along a word of thanks to all who worked on Heritage Club. It is a project that we all can be proud of and share in its success. Sincerely. HERITAGE CLUB. LTD. ' 'Greg and the group at Klimat Master, I want to thank you for the super job you all did of installing our safety cover in our new slate tile. I have been impressed over and over again... thank you for all your hard work. Happy holidays and look forward to seeing you next spring. Kim Torbeck' 'Greg and the group at Klimat Master, I want to thank you for the super job you all did of installing our safety cover in our new slate tile. I have been impressed over and over again... thank you for all your hard work. Happy holidays and look forward to seeing you next spring. Kim Torbeck' BBB 2005 Official Nomination Form: Reason for nominating: 'Highly professional organization in all aspects. From first contact with salesman... Nothing but a first class company with outstanding employees.' 'Happy Thanksgiving Frank; Great job on the pool. -Dan'